All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes any and all holiday sales, site-wide or product specific flash sales, and items purchased using discount codes. We will fix any mistakes made on our end. If the product you receive is deemed defective, your order is eligible for a return or exchange. We thank you for understanding this policy!

We apologize for the mix-up and we will do our best to ensure you get the correct item as soon as possible. Please send us an email at vanity@confidencethroughdesign.com to notify us of the mix-up within 5 business days. When emailing, please make sure to include your name, order number, and the email address you used on the order. Also, be sure to specify the concern: original product ordered as well as the actual product you received, including the style/design, color and size. Please attach a picture of the product(s) showing the mix-up. Example: showing any type of defect, incorrect size, or the wrong item.

If your order is returned to us by USPS due to any address discrepancies, you will be completely refunded.

Unfortunately, our website does not allow us to adjust prices to finalized purchases. We are not able to adjust the price once your order has been confirmed.  To avoid any issues with this, please ensure all your information is accurate before submitting your order, including your discount code. You may only use ONE discount code per order.

Orders will take 5-7 business days to process and ship. Orders placed on the weekend and holidays are processed on the next business day.

USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted "in-transit" or "delivered" we recommend contacting your local post office.

Confidence Through Design WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.

It is the customer's responsibility to provide the correct shipping address information when making purchase. If the address information provided is incorrect or incorrectly entered at the time of purchase, we are not able to make any changes.

Tracking numbers are sent to your email as soon as your order's label is printed. This means the shipping process has begun and your tracking number will update as soon as USPS scans your order in. This does not means your order is lost. It is not uncommon for an order to remain in pre-shipment for multiple days. Please only contact us about this if your order has surpassed the estimated time for shipment.

Prices for our products are subject to change without notice. The price your order was purchased and confirmed for is final. Prices will not be retroactively adjusted under any circumstance.